Hoist doesn’t lift – No error indication

Attempt to raise/lower Hoist with handset, but Hoist is not responding. Hoist does not give any indication of what the fault could be. Follow the Troubleshooting Guide below.

Troubleshooting Guide

1. Check the Lift Motor Wires are connected properly between the PCB and Motor.

2. Check for damage along the Motor Wires, e.g. Cuts and breaks.

3. Check Lift Motor(s) gearing inside the Hoist for damage. The teeth could be worn down and no contact is being made with the Hub. (This issue is likely to be determined by the Hoist as a current variant between both motors, and will display a singular red light, along with three flashing green lights on the LED Panel).

4. Check Hub teeth for damage. The teeth could be worn down and no contact is being made with the Lift Motor.

5. Check PCB for damage, e.g. blown components.

6. Replace Lift Motor.

7. Replace PCB

Action Guide

1. Connect the Motor Wires with the PCB correctly. See 9.4 for guidance.

2. Replace the Lift Motor(s). See section 9.4 for guidance.

3. Replace the Lift Motor(s). See section 9.4 for guidance.

4. Replace the Hub. See section 9.8 for guidance.

5. Replace the PCB. See section 9.2 for guidance.

6. See section 9.4 on guidance to replace the Lift Motor.

7. See section 9.2 on guidance to replace the PCB.