Ceiling Lift doesn’t Raise and Lower – High Current

Ceiling Lift Doesn’t Raise and Lower – High Current

Print out version available here

In this scenario, the ceiling lift LCD displays “High Current” and the audible alarm will continuously beep for 3 seconds

Has the ceiling lift been overloaded during use?(Required)

When the SWL (Safe Working Load) of the ceiling lift is exceeded, the ceiling lift will cut power to avoid excessive loading.

Inform the user that the SWL must not be exceeded during use. (The SWL can be located on the main label and in the User Manual)

Has this resolved your issue?(Required)

Yes

Is the ceiling lift PCB set at the correct amps?(Required)

See correct amp setting for each ceiling lift load:

440lb = 20amps
600lb = 24amps

The amp setting can be found in the lifts program mode.

Set the ceiling lift amps to the correct amp draw for the lifts SWL.
For guidance on how to access and edit in program mode, see the program mode guide sheet.

Program Mode Guide Sheet

Has this resolved your issue?(Required)

Yes

Has the motor and hub gearing warn/jammed?(Required)

If there is excessive wear such as swarf from the frictional components, or frayed lift tape within the gearing of the ceiling lift, this will jam the rotation of the hub/motor, causing the lift to indicate “High Current”

Clear the swarf/wear from the gearing and inspect the condition. If there is excessive wear on the hub then the component must be replaced.

If the lift tape has frayed within the gears, the lift tape must be replaced.

Has this resolved your issue?(Required)

Yes

Remove the motor from the ceiling lift but keep it connected to power, use the handset to operate the motor to determine if the gear shaft rotates If the motor is not rotating there has been a gear box failure.

Replace the motor.

Has this resolved your issue?(Required)

Yes