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TX Ceiling Track Lift
CPP Portable Lift
CP Portable Lift
FSG Portable Gantry
Freeway Transactive Xtra
Ceiling Track System
Troubleshoot/FAQ
TX Adv Ceiling Track Lift
Ceiling Lift does not turn on
Ceiling Lift does not raise and lower – Up Inhibit
Ceiling Lift does not raise and lower – High Current
Ceiling Lift does not raise and lower – No Error Indication
Ceiling Lift does not raise and lower – No Limit Switch
Ceiling Lift LCD is not functioning
Ceiling Lift LED is not functioning
Ceiling Lift does not traverse
Ceiling Lift does not interact with auxiliary output products
CPP Portable Lift
Portable Lift Doesn’t Turn On
Portable Lift Doesn’t Raise and Lower – High Current
Portable Lift Doesn’t Raise And Lower – No Error Indication
Portable Lift Doesn’t Raise And Lower – No Limit Switch
Portable Lift Membrane Isn’t Functioning
Charging System Fault
Motor Current Delta Exceeded
Motor Temperature Sensor Fault
Battery Voltage Delta Exceeded
Battery Temperature Sensor Fault
CP Portable Lift
Portable Lift does not turn on
Portable Lift does not raise and lower – High Current
Portable Lift does not raise and lower – No error indication
Portable Lift does not raise and lower – No Limit Switch
Portable Lift membrane is not functioning
Charging System Fault
Motor Current Delta Exceeded
Motor Temperature Sensor Fault
Battery Voltage Delta Exceeded
Battery Temperature Sensor Fault
Transactive Extra Ceiling Track Hoist
CTH does not turn on
CTH does not raise and lower – Up Inhibit
CTH does not raise and lower – High Current
CTH does not raise and lower – No Error Indication
CTH does not raise and lower – No Limit Switch
CTH LCD is not functioning
CTH LED is not functioning
CTH does not traverse
CTH does not interact with auxiliary output products
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Home
Resource Library
Education
TX Ceiling Track Lift
CPP Portable Lift
CP Portable Lift
FSG Portable Gantry
Freeway Transactive Xtra
Ceiling Track System
Troubleshoot/FAQ
TX Adv Ceiling Track Lift
Ceiling Lift does not turn on
Ceiling Lift does not raise and lower – Up Inhibit
Ceiling Lift does not raise and lower – High Current
Ceiling Lift does not raise and lower – No Error Indication
Ceiling Lift does not raise and lower – No Limit Switch
Ceiling Lift LCD is not functioning
Ceiling Lift LED is not functioning
Ceiling Lift does not traverse
Ceiling Lift does not interact with auxiliary output products
CPP Portable Lift
Portable Lift Doesn’t Turn On
Portable Lift Doesn’t Raise and Lower – High Current
Portable Lift Doesn’t Raise And Lower – No Error Indication
Portable Lift Doesn’t Raise And Lower – No Limit Switch
Portable Lift Membrane Isn’t Functioning
Charging System Fault
Motor Current Delta Exceeded
Motor Temperature Sensor Fault
Battery Voltage Delta Exceeded
Battery Temperature Sensor Fault
CP Portable Lift
Portable Lift does not turn on
Portable Lift does not raise and lower – High Current
Portable Lift does not raise and lower – No error indication
Portable Lift does not raise and lower – No Limit Switch
Portable Lift membrane is not functioning
Charging System Fault
Motor Current Delta Exceeded
Motor Temperature Sensor Fault
Battery Voltage Delta Exceeded
Battery Temperature Sensor Fault
Transactive Extra Ceiling Track Hoist
CTH does not turn on
CTH does not raise and lower – Up Inhibit
CTH does not raise and lower – High Current
CTH does not raise and lower – No Error Indication
CTH does not raise and lower – No Limit Switch
CTH LCD is not functioning
CTH LED is not functioning
CTH does not traverse
CTH does not interact with auxiliary output products
CPP – Portable Lift does not turn on
Step
1
of
2
50%
Print out version available
here
In this scenario, the portable lift does not power up following the handset commands.
Has the Emergency Pull Cord been activated?
(Required)
Select Yes or No
Yes
No
When the emergency cord has been pulled, this will switch off all power to the portable lift.
Push the pull cord back into the ON position
Retest the function by operating the hand controls
Has this resolved your issue?
(Required)
Yes
No
Is the handset connected to the portable lift?
(Required)
Select Yes or No
Yes
No
Connect the handset back into the handset port on the underside of the portable lift.
Retest the function by operating the hand controls
Has this resolved your issue?
(Required)
Yes
No
There may be damage to the handset system. See Handset Testing Guide – Document No. 990SD-20.
Handset Testing Guide
Has this resolved your issue?
(Required)
Yes
No
Is the portable lift charging when connected to the power source?
(Required)
Select Yes or No
Yes
No
Connect the power supply to the handset charging dock.
The portable lift LED will display flashing orange.
The units LED will flash orange when the portable lift is charging, allow to charge for 20 minutes and retest the function.
Has this resolved your issue?
(Required)
Yes
No
See “Portable Lift does not raise and lower” troubleshooting guides
Is the power supply turned on at the mains?
(Required)
Select Yes or No
Yes
No
Check that the power supply is turned on at the mains supply (wall switch).
Press the mains switch into the “ON” position.
If the unit flashes orange and shows the portable lift is charging, allow to charge for 20 minutes and retest the function.
Has this resolved your issue?
(Required)
Yes
No
Inspect the full length of the charging/power cable for any damage such as exposed wires and cuts
If damaged, replace the charging/power supply unit.
Has this resolved your issue?
(Required)
Yes
No
See Handset Charging Testing Guide – Document No. 990SD-21
Handset Charging Test Guide
Has this resolved your issue?
(Required)
Yes
No
If the portable lift still isnt charging, it will display on the membrane there is a “charging system fault”. The lift will alarm 6 beeps (0.5 sec apart) x2 cycles.
See “Charging System Fault” Troubleshooting Guide
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