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Mackworth Overhead Lift Centre
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DEALER PORTAL
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  • Home
  • Resource Library
  • Education
    • TX Ceiling Track Lift
    • CPP Portable Lift
    • FSG Portable Gantry
    • Ceiling Track System
  • Troubleshoot/FAQ
    • TX Adv Ceiling Track Lift
      • Ceiling Lift does not turn on
      • Ceiling Lift does not raise and lower – Up Inhibit
      • Ceiling Lift does not raise and lower – High Current
      • Ceiling Lift does not raise and lower – No Error Indication
      • Ceiling Lift does not raise and lower – No Limit Switch
      • Ceiling Lift LCD is not functioning
      • Ceiling Lift LED is not functioning
      • Ceiling Lift does not traverse
      • Ceiling Lift does not interact with auxiliary output products
    • CPP Portable Lift
      • Portable Lift Doesn’t Turn On
      • Portable Lift Doesn’t Raise and Lower – High Current
      • Portable Lift Doesn’t Raise And Lower – No Error Indication
      • Portable Lift Doesn’t Raise And Lower – No Limit Switch
      • Portable Lift Membrane Isn’t Functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • CP Portable Lift
      • Portable Lift does not turn on
      • Portable Lift does not raise and lower – High Current
      • Portable Lift does not raise and lower – No error indication
      • Portable Lift does not raise and lower – No Limit Switch
      • Portable Lift membrane is not functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • Transactive Extra Ceiling Track Hoist
      • CTH does not turn on
      • CTH does not raise and lower – Up Inhibit
      • CTH does not raise and lower – High Current
      • CTH does not raise and lower – No Error Indication
      • CTH does not raise and lower – No Limit Switch
      • CTH LCD is not functioning
      • CTH LED is not functioning
      • CTH does not traverse
      • CTH does not interact with auxiliary output products
  • Home
  • Resource Library
  • Education
    • TX Ceiling Track Lift
    • CPP Portable Lift
    • FSG Portable Gantry
    • Ceiling Track System
  • Troubleshoot/FAQ
    • TX Adv Ceiling Track Lift
      • Ceiling Lift does not turn on
      • Ceiling Lift does not raise and lower – Up Inhibit
      • Ceiling Lift does not raise and lower – High Current
      • Ceiling Lift does not raise and lower – No Error Indication
      • Ceiling Lift does not raise and lower – No Limit Switch
      • Ceiling Lift LCD is not functioning
      • Ceiling Lift LED is not functioning
      • Ceiling Lift does not traverse
      • Ceiling Lift does not interact with auxiliary output products
    • CPP Portable Lift
      • Portable Lift Doesn’t Turn On
      • Portable Lift Doesn’t Raise and Lower – High Current
      • Portable Lift Doesn’t Raise And Lower – No Error Indication
      • Portable Lift Doesn’t Raise And Lower – No Limit Switch
      • Portable Lift Membrane Isn’t Functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • CP Portable Lift
      • Portable Lift does not turn on
      • Portable Lift does not raise and lower – High Current
      • Portable Lift does not raise and lower – No error indication
      • Portable Lift does not raise and lower – No Limit Switch
      • Portable Lift membrane is not functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • Transactive Extra Ceiling Track Hoist
      • CTH does not turn on
      • CTH does not raise and lower – Up Inhibit
      • CTH does not raise and lower – High Current
      • CTH does not raise and lower – No Error Indication
      • CTH does not raise and lower – No Limit Switch
      • CTH LCD is not functioning
      • CTH LED is not functioning
      • CTH does not traverse
      • CTH does not interact with auxiliary output products

CP – Portable Lift does not turn on

Step 1 of 2

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Print out version available here
In this scenario, the portable lift does not power up following the handset commands.
When the emergency stop has been pressed, this will switch off all power to the portable lift.
Push the emergency stop button back into the ON position



Retest the function by operating the hand controls
Has this resolved your issue?(Required)
Connect the handset back into the handset port on the underside of the portable lift.



Retest the function by operating the hand controls
Has this resolved your issue?(Required)
There may be damage to the handset system. See Handset Testing Guide – Document No. 990SD-20.

Handset Testing Guide
Has this resolved your issue?(Required)
Connect the power supply to the handset charging dock.

The portable lift LED will display flashing orange.
The units LED will flash orange when the portable lift is charging, allow to charge for 20 minutes and retest the function.

Has this resolved your issue?(Required)
See “Portable Lift does not raise and lower” troubleshooting guides
Check that the power supply is turned on at the mains supply (wall switch).
Press the mains switch into the “ON” position.

If the unit flashes orange and shows the portable lift is charging, allow to charge for 20 minutes and retest the function.
Has this resolved your issue?(Required)
Inspect the full length of the charging/power cable for any damage such as exposed wires and cuts

If damaged, replace the charging/power supply unit.
Has this resolved your issue?(Required)
See Handset Charging Testing Guide – Document No. 990SD-21

Handset Charging Test Guide
Has this resolved your issue?(Required)
If the portable lift still isnt charging, it will display on the membrane there is a “charging system fault”. The lift will alarm 6 beeps (0.5 sec apart) x2 cycles.

See “Charging System Fault” Troubleshooting Guide
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