Skip to content
Mackworth Overhead Lift Centre
A new standard in Dealer Support
Mackworth Overhead Lift CentreMackworth Overhead Lift Centre


DEALER PORTAL
Powered by Prism Healthcare Group

  • Home
  • Resource Library
  • Education
    • TX Ceiling Track Lift
    • CPP Portable Lift
    • FSG Portable Gantry
    • Ceiling Track System
  • Troubleshoot/FAQ
    • TX Adv Ceiling Track Lift
      • Ceiling Lift does not turn on
      • Ceiling Lift does not raise and lower – Up Inhibit
      • Ceiling Lift does not raise and lower – High Current
      • Ceiling Lift does not raise and lower – No Error Indication
      • Ceiling Lift does not raise and lower – No Limit Switch
      • Ceiling Lift LCD is not functioning
      • Ceiling Lift LED is not functioning
      • Ceiling Lift does not traverse
      • Ceiling Lift does not interact with auxiliary output products
    • CPP Portable Lift
      • Portable Lift Doesn’t Turn On
      • Portable Lift Doesn’t Raise and Lower – High Current
      • Portable Lift Doesn’t Raise And Lower – No Error Indication
      • Portable Lift Doesn’t Raise And Lower – No Limit Switch
      • Portable Lift Membrane Isn’t Functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • CP Portable Lift
      • Portable Lift does not turn on
      • Portable Lift does not raise and lower – High Current
      • Portable Lift does not raise and lower – No error indication
      • Portable Lift does not raise and lower – No Limit Switch
      • Portable Lift membrane is not functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • Transactive Extra Ceiling Track Hoist
      • CTH does not turn on
      • CTH does not raise and lower – Up Inhibit
      • CTH does not raise and lower – High Current
      • CTH does not raise and lower – No Error Indication
      • CTH does not raise and lower – No Limit Switch
      • CTH LCD is not functioning
      • CTH LED is not functioning
      • CTH does not traverse
      • CTH does not interact with auxiliary output products
  • Home
  • Resource Library
  • Education
    • TX Ceiling Track Lift
    • CPP Portable Lift
    • FSG Portable Gantry
    • Ceiling Track System
  • Troubleshoot/FAQ
    • TX Adv Ceiling Track Lift
      • Ceiling Lift does not turn on
      • Ceiling Lift does not raise and lower – Up Inhibit
      • Ceiling Lift does not raise and lower – High Current
      • Ceiling Lift does not raise and lower – No Error Indication
      • Ceiling Lift does not raise and lower – No Limit Switch
      • Ceiling Lift LCD is not functioning
      • Ceiling Lift LED is not functioning
      • Ceiling Lift does not traverse
      • Ceiling Lift does not interact with auxiliary output products
    • CPP Portable Lift
      • Portable Lift Doesn’t Turn On
      • Portable Lift Doesn’t Raise and Lower – High Current
      • Portable Lift Doesn’t Raise And Lower – No Error Indication
      • Portable Lift Doesn’t Raise And Lower – No Limit Switch
      • Portable Lift Membrane Isn’t Functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • CP Portable Lift
      • Portable Lift does not turn on
      • Portable Lift does not raise and lower – High Current
      • Portable Lift does not raise and lower – No error indication
      • Portable Lift does not raise and lower – No Limit Switch
      • Portable Lift membrane is not functioning
      • Charging System Fault
      • Motor Current Delta Exceeded
      • Motor Temperature Sensor Fault
      • Battery Voltage Delta Exceeded
      • Battery Temperature Sensor Fault
    • Transactive Extra Ceiling Track Hoist
      • CTH does not turn on
      • CTH does not raise and lower – Up Inhibit
      • CTH does not raise and lower – High Current
      • CTH does not raise and lower – No Error Indication
      • CTH does not raise and lower – No Limit Switch
      • CTH LCD is not functioning
      • CTH LED is not functioning
      • CTH does not traverse
      • CTH does not interact with auxiliary output products

Ceiling Lift doesn’t interact with auxiliary output products

Print out version available here
In this scenario, the ceiling lift has power and performs the usual lifting and lowering actions, but does not interact with auxiliary products – (Powered Turntables and Powered H-Systems)
The handset auxiliary buttons or air tubes may be damaged/leaking.
See Handset Testing Guide – Document No. 990SD-04
Handset Test Guide
Has this resolved your issue?(Required)
Plug the auxiliary output cable back into the PCB

Has this resolved your issue?(Required)
Inspect the full length of the auxiliary output cable and connection points.
Replace the auxiliary output cable/beak assembly
Has this resolved your issue?(Required)
See PCB and Auxiliary Port Testing Guide – Document No. 990SD-10.
PCB and Auxiliary Port Testing Guide
Search
Go to Top